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Functional Functional. Right-click your Epic Games Launcher shortcut. Click Run as administrator. Launch Fortnite. Update your video card drivers Video driver updates are released regularly by manufacturers to fix bugs and improve performance. You can find the latest drivers by going to your video card manufacturer's website using these links: Nvidia AMD Intel Disable background applications Sometimes background applications cause issues or reduce performance when you try to play Fortnite.
Make sure to download both the x64 and x86 versions. Once the download completes, run the executable files and choose Repair. Note: If there is no Repair option, proceed with the normal installation using the on-screen instructions.
Once the repair completes, restart your computer. Relaunch Fortnite. Adjust compatibility mode Adjusting the compatibility mode for Fortnite may resolve your issue. Right-click it, and then click Properties. Click Compatibility. Check the box next to Run this program in compatibility mode for. Make sure Windows 8 is selected. Check the box next to Disable fullscreen optimizations. Click Apply. Click OK. Click Settings.
Scroll down and expand Fortnite. Check the box for Additional Command Line Arguments. Enter d3d11 , and then relaunch Fortnite. Set matchmaking region to Auto Setting your matchmaking region set to Auto will connect you to the servers that provide you the lowest latency or ping. Click Battle Royale. Click the menu button in the top right. Click the gear icon at the top. Set the Matchmaking Region to Auto.
Packet loss Packet loss occurs when one or more packets of data sent from your computer to our servers and back again fail to reach their destination. Here is a command line option that may fix your packet loss: Open your Epic Games Launcher. Check the box next to Additional Command Line Arguments. Type -limitclientticks into the empty text field to throttle network updates.
Console connection troubleshooting If you are playing on a console, try our standard networking troubleshooting here. PlayStation Support Xbox Support Nintendo Support Unable to login error message If you are trying to play Fortnite and receive this error message, it's because your system isn't loading fast enough.
Unable to enter a username on Nintendo Switch If you are unable to enter a username when creating an Epic Games account on Nintendo Switch, try entering the name using the console's touch screen or by docking the console and using a controller.
Reinstall Fortnite Consoles and mobile devices are closed systems, meaning there aren't many troubleshooting options to fix issues you're having. Android: Press and hold the Fortnite icon. Tap Uninstall. Visit the Epic Games website to download the installer and reinstall Fortnite. For assistance with reinstalling Fortnite on your console we recommend using your console manufacturer's website here: PlayStation Support Xbox Support Nintendo Support Still having trouble?
Click on Contact Us to submit a ticket and be sure to include the following information and files so that we can expedit the troubleshooting process: A list of all the troubleshooting steps you've already taken. This is important so we don't provide you with steps you've already done. A screenshot of the error if applicable. Your Fortnite game logs files.
See this article to locate them.
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